About the Role
The IT Technician reports to the IT Technical Team Leader and works closely with all departments of the business. You will get to;
Provide front-line IT support to staff via phone and in person for all IT & AV equipment across the park and office
Work with various business systems, including POS systems
Coordinating and tracking IT assets across the business
Support the on boarding of new employees
Encourage and develop digital literacy with various team members across the park, promoting their self-sufficiency with IT systems
Manage server and network infrastructure including business applications, database administration, and mail services
The work pattern various shifts, including Friday, Saturday and Sundays day and/or evening work.
The required skills and experience for this role are:
Passion for technology and a desire to learn
Relevant IT qualifications
Basic Windows Desktop operating system and business application support experience
Demonstrated history of delivering excellent face to face customer service - Hospitality experience well regarded
A logical approaches to problem solving
Well-developed verbal and written communication skills
About the Company
Luna Park Sydney is a world-class entertainment precinct which comprises of a four rollercoaster Amusement Park and 13 corporate event spaces including Amphora, a premium Wine Bar and Big Top,a 3,000-seat auditorium.
Built in 1935, Luna Park is Sydney’s oldest and most iconic Amusement Park and since 2010 has been listed on the NSW State heritage register.
The Luna Park Site is managed by the Luna Park Reserve Trust and since 2004, Luna Park Sydney PtyLtd has held a 40-year operating lease.
In January 2021, the Park closed temporarily to install 9 new rides making it one of the biggest Amusement Park upgrades in the world. Of course, the rides are the main attraction but there is so much more to be enjoyed including; Sideshow games, classic theme park food (fairy floss), entertainment from the Showtime team and special events such as Halloscream.